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FAQ'S

How do I log my miles?

Once you have registered for the event, you will create your profile page. On this page, you'll find a 'My fitness activity' tab and this is where you can connect your device to Strava or Fitbit. Total miles you've clocked up will usually be added automatically however it can take up to a day to synch your new totals.

You can also manually add the miles you've run, walked or cycled to your profile page if you would prefer to track your progress this way.

Do I have to use an app to log my miles?

You don’t have to use an app. You can also manually add your miles through your event profile page.

Do I have to do all my miles at once?

You can choose to complete your miles at any time to fit around your schedule.

How will we reach the finish line?

We’re confident that together, we'll reach our collective 6350 mile total (12.7 million footsteps) by the end of March 2022. To help us reach our target goal, be sure to set yourself an ambitious but realistic distance target between January and the end of March!

How will my £12.70 help?

Right from the start, your registration fee could help families with tools, seeds and training in sustainable farming, soil health and rainwater harvesting so they can stand up to extreme weather and grow enough to eat. Your registration fee also helps us to bring this event to our supporters, please note we will not claim gift aid on this.

What happens with my information and how is this shared with Send a Cow?

Funraisin is a platform for charities like Send a Cow to use in order to bring inspiring ways of fundraising to our supporters.  

Funraisin will share the information you have provided on registering (such as your name, address, email and donation amounts) with Send a Cow. Send a Cow will use the information you provide to process your donation, support your fundraising efforts and comply with legal audit requirements – and also to thank you for your support and understand our supporters better. 

Funraisin will only process your personal data for the purposes of providing the Funraisin services on behalf of Send a Cow. Depending on the contact preferences you select, we will also let you know about news, events and other fundraising activities Send a Cow undertakes. Send a Cow’s privacy policy is here. 

Send a Cow will never sell or trade your details. You can update your preferences at any time by calling us on 01225 874 222 or email us at info@sendacow.org. 

All the information you provide to Funraisin is secure. Funraisin’s data centres are monitored 24×7 for all aspects of operational security and performance. They are also equipped with state-of-the-art security such as biometrics, sensors for intrusion detection, keycards, and around-the-clock interior and exterior surveillance.  For more information on how your data is stored securely by fundraising, please see their privacy policy.

What are the terms and conditions of the event?

  1. You understand that your registration fee of £12.70 is to secure your place in Relay for Hope, this is non-refundable.
  2. You acknowledge that participation in the event involves potentially strenuous physical activity and risk of personal injury. You confirm that, to the best of your knowledge, you are suitable, healthy and fit to take part in the event. You will be taking part in and completing the event at your own risk and will seek medical advice before taking part.
  3. By giving your details you accept that these will be passed to Send a Cow and processed in line with Fundraisin and Send a Cow’s privacy policy. You may be contacted about the event by email, post and phone in reference to your registration. This is necessary for us to facilitate your participation in the event. All participants will have an option to indicate their contact preferences in relation to Send a Cow as part of their sign up and can change these at anytime by contacting 01225 874222 or at info@sendacow.org
  4. In addition to contacting you about this specific event, depending on the contact preferences you have opted for, we will also contact you about Send a Cow’s wider work and other fundraising activities. Our privacy policy can be found here on our website. Any questions regarding this or to change your contact preferences please contact info@sendacow.org.
  5. In line with Send a Cow’s privacy policy we may undertake research on you to understand your connection to Send a Cow and to assess if there is an opportunity to engage with you at a significant level. More information can be found in our privacy Policy and you can opt out of this research with the same details listed above.
  6. If you are participating in this event through one of our corporate partners, we may share information relating to your participation in the event and the amount you have fundraised with your company.
  7. We may use your first name, place of work and any photos you share with us in the marketing of this event – this may be via email, social media or in print. As part of the promotion of this event your image and name may feature on the Fundraisin site as well as across Send a Cow’s promotions. A separate consent form will be sent for any photos and media that you share. Participants wanting to opt out of this should let us know as soon as possible.

How does Gift Aid work for this event? 

Please see our page on Gift Aid to find out more.

Is there a minimum age to take part?

Yes, there is a minimum age of 17 to enter this event. If you're under 17 and want to find out more about Send a Cow, please see our school resources here.

How does Send a Cow help families in rural africa?

Please see our FAQ's on our website to find out more.

What difference will my sponsorship make?

Raising just £60 could help three families with the tools, seeds and training in sustainable farming, soil health and rainwater harvesting so they can stand up to extreme weather and grow enough to eat.

How can I get support with my fundraising?

If you would like support with your fundraising, please contact Sarah via events@sendacow.org and she will be delighted to help you.

How can I find out more about Send a Cow’s work?

Check out our website here to find out more. If you would like to join Send a Cow’s e-newsletter, you can sign up here.